By Ray Ferris (This piece is one of a series Ray has written here.)
USE OF TECHNOLOGY
Technology has its uses, but it also has its limitations. Good child protection depends on high qualities in the staff. Protection social workers need intelligence, integrity, compassion and courage. Without these qualities they cannot achieve the difficult skills needed by protection workers. If these qualities are lacking in staff, no amount of technology will help them. Just as this paper is being written using a sophisticated computer, the technology is only as good as the knowledge and writing ability of the user.
Fixing problems by using technology often becomes another piece of wishful thinking and a vain search for the quick fix. People at every level of government can be beguiled by this hope. This can be just another attempt to fix non-systemic problems by systemic means.
Ferris retired after a career that included significant years with the MCFD. He has written a book entitled 'The Art of Child Protection.' This is the first in a series of pieces Ray will write here. You can order Mr. Ferris' book entitled 'the Art of Child Protection' by contacting the author directly at rtferris@telus.net.
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